Allow approx. 2 weeks or so after the webinar ends to receive your CME certificate. You will receive your certificate via email

There are two ways you can register for the webinars. You can go on the Vital Signs Academy website, click the calendar/live webinar schedule button or the calendar button at the top and find the class(es) you wish to register for on the calendar. Another way is if you are a member of the NYSDOH – New York State Health Department – EMS Community Facebook page, you can find upcoming webinars posted there. You do need to be a member of the Facebook page. If you are not, request access and the admin will need to approve you

We have been noticing some people receive the survey and others do not. We have tried a few different options to fix it but have been unsuccessful. One thing to check is that your pop-up blockers are turned off. If you do not receive the survey once exiting the webinar send us an email. If you do not have our direct email address you can go on the Vital Signs Academy website, click the Contact button at the top, and type your message and send

If you are watching the webinar from your phone or tablet, not on a computer/laptop, your screen and options may look/be different. Exit however you are able to. If you do not receive the survey send us an email. If you do not have our direct email address you can go on the Vital Signs Academy website, click the Contact button at the top, and type your message and send

No. You must each register separately and log on separately to receive credit

 

Log onto the Vital Signs Academy website, click the Contact button on the top, type the required information and your message and hit send

Support is available 8AM – 5PM EST, Monday – Friday. Call toll-free at 888-685-4440 or visit our Support Hub.

You must watch the entire video. Skipping through the course is not allowed.

Yes, CEUs are provided for these courses. Please view details of the course to determine how many CEUs are awarded.

You will have access to your training for one year from your purchase date.

After completing a course, go to My Courses and find the completed course. There will be a “Certificate” button where you can view your certificate.

You can log out at any time during a course, the system will bookmark (remember) where you stopped. When you reenter the course, it will start where you last left off.

You may take tests as many times as needed until you pass with a score of 80% percent or higher.